Are you a small business owner who is struggling to stay on top of your admin, bookkeeping and/or customer service workload?
Do you need a little (or a lot) of help in the office?
With a knack for organising and 30 years of hands-on small business experience under my belt, you can count on me, your small business specialist, to handle the details, reduce the overwhelm, and help you focus on what you do best.
Wondering what exactly a Small Business Specialist is and why you’d even need one, let’s take a look!
What is a small business specialist?
A Small Business Specialist is, at their core, a dedicated professional who partners with you to provide expert, high-level support across all areas of your business.
From managing daily operations and streamlining systems to overseeing client communications, coordinating busy schedules, supporting financial administration, and guiding marketing and branding strategies, a Small Business Specialist offers comprehensive, tailored support designed to help your business thrive.
They can also provide valuable business advisory services and start-up assistance, helping you lay strong foundations, develop clear strategies, and confidently navigate the early stages of business growth.
Thanks to today’s technology, most business operations can be managed seamlessly from anywhere, allowing you to access specialist expertise without the need for extra office space or employee overheads. This gives you the freedom to focus on strategic growth and big-picture goals, knowing that the essential details are handled by an experienced, capable professional who understands what it takes to support and grow a small business.
Virtually Done Admin Support’s Toni Bourne
Now that we’ve got that covered, let me introduce myself.
My name is Toni – I live in North Queensland but have spent many years travelling around Australia and exploring the world. My family is my biggest why — they’re the reason I chose to work as a Small Business Specialist, a role that gives me the freedom and flexibility I truly value.
I love nothing more than sharing a good wine with friends, and in my spare time you’ll often find me with a camera in hand, out bushwalking with my husband, or simply enjoying the outdoors.
Why pick me to be your SMALL BUSINESS SPECIALIST?
With 30 years of experience owning and operating my own businesses, I’ve developed a true passion for being a strategic partner and delivering outstanding support — helping small business owners run their businesses smoothly and feel fully supported every step of the way. Because at the end of the day, it’s all about Better Business Together!
As a Small Business Specialist through Virtually Done Admin Support, I offer customised, high-level support tailored to your unique needs. Whether it’s streamlining your office administration, managing paperwork and accounts, overseeing client communications, or supporting your marketing and branding efforts, I’m here to help you reclaim your time and focus on what you do best.
I also provide business advisory services and start-up assistance, working with you to set strong foundations, clarify strategies, and build confidence as you grow.
Because I dedicate myself fully to my clients, I work with only a limited number at any one time. This ensures your business receives the focus, time, and personal attention it truly deserves.
Need further convincing? With over 30 years of hands-on experience, a strong organisational mindset, and an innate desire to help others succeed, I have everything you need to keep your business running smoothly, confidently, and ready to thrive.
